Vendors
Sub-processors
Fidacy uses a small, named set of sub-processors to operate the service. This page lists them and the policy for notifying customers of changes.
Current sub-processors
| Sub-processor | Purpose | Region |
|---|---|---|
| Vercel | Application hosting and edge delivery. | Global edge |
| Supabase | Managed database, assessment records and the audit chain. | EU (for EU customers) |
| LLM reasoner provider | Optional reasoning layer, only when enabled. Receives non-sensitive signals only (scores, flags, codes), never PII or credentials. The reasoner is provider-agnostic. | Per provider / configurable |
Last updated: contact us for the current dated list
Notes
- ·The LLM reasoner is optional and runs off the decision hot path. When it is disabled, no data reaches a reasoning provider.
- ·Sub-processors process data only on documented instructions, under the terms of the DPA.
- ·The dated, authoritative sub-processor list is provided with the DPA on request through
sales@fidacy.com.
Change notification
We notify customers under an enterprise agreement of any new or replaced sub-processor before it begins processing their data, with a reasonable window to raise a reasonable objection, as set out in the DPA.